Customer Support Centre

CAN’T FIND WHAT YOU ARE LOOKING FOR?

If you are unable to find the information you are looking for in the customer support centre please contact one of our Customer Service Representatives and we will help answer your questions.

Customer Service Hours.

Melbourne: 9am – 5pm Mon- Fri AEST

Tel: 1800 271 107

Contact Us Form
Currently our response time is 1-3 working days

Warranty/Repair Form
Currently our response time is 5-7 working days

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Important Shipping Information:
• Please expect dispatch delays on orders placed between the 24th December and 4th January
• Our warehouse will be closed from 25th to the 28th December and then the 30th December to 3rd January

Please Note:
• All orders are shipped to New Zealand from our Australian warehouse.
• Pricing includes GST.
•Please note that orders over $1000 can be subject to duties at customs that you might be asked to pay.

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