Due to COVID-19 restrictions in Victoria, please expect for up to 10 days from when we got your product(s) back to get refunded.
- Items purchased at arcteryx.com.au may be returned for up to 60 days after the original purchase date.
- Our team will provide you with a free return label
- For safety and health reasons, climbing harnesses and underwear cannot be returned. Shoes must be in their original packaging.
- Refunds are issued in the form of the original payment. Arc'teryx will provide a full refund for the value of the purchased item in the same form as the original payment.
- Refunds may take between 8-10 business days to process once an item has been delivered to our warehouse.
- Items must be in as new condition and returned in their original packaging.
- Items purchased anywhere except arcteryx.com.au must be returned to the original place of purchase.