Return Items

RETURNS POLICY

• Items purchased at arcteryx.com.au may be returned for up to 30 days after the original purchase date.
• For safety and health reasons, climbing harnesses and underwear cannot be returned. Shoes must be in their original packaging. The Voltair must not have been deployed.
• Refunds are issued in the form of the original payment. Arc'teryx will provide a full refund for the value of the purchased item in the same form as the original payment.
• Refunds may take between 5-10 business days to process once an item has been delivered to our warehouse.
• Items must be in as new condition with tags and returned in their original packaging.
• Items purchased anywhere except arcteryx.com.au must be returned to the original place of purchase.